Refund Policy
Last updated: September 9, 2026
Seven-Day Refund Policy
You may request a refund within seven calendar days after your paid access is activated.
To request a refund, email hello@handrolearning.com and provide:
- The email address associated with your Handro Learning account.
- Your PayPal or bank-transfer reference number.
- The name associated with the payment.
- A brief explanation of the problem, where applicable.
Once a refund is issued, access to paid Handro Learning content will be removed.
Approved PayPal refunds will normally be returned through PayPal. Approved bank-transfer refunds will normally be returned by bank transfer. We may request the information reasonably necessary to complete a bank-transfer refund.
Refund requests submitted after seven days will generally not be accepted, except in cases of duplicate payment, a material technical problem that prevents access, or where a refund is required by applicable law.
This refund policy does not limit any consumer right or remedy that cannot legally be excluded under the laws of Barbados.
This is Section 8 of our Terms of Service, presented here on its own page for convenience.